Comcast Steps Up

When I think Comcast, I usually don't associate them with great service. Sorry. I've grown accustomed to outages, long waits for fixes, and the occasional interruption in service. At this point I just grit my teeth and bear it.

But after last Saturday's interruption in e-mail service, Comcast fixed the problem AND sent a very nice apology to affected customers. It may be that I've never seen an apology from Comcast before, but it's kinda nice.

That's all. Good move Comcast.